Taking advantage of IP telephony, which is also known as VoIP, could save your business serious amounts of money. Regardless of the wider economic circumstances, most companies are always looking to trim budgets and keep things operating as efficiently as possible. With IP telephony it is easy to keep a tight rein on your spending and even reduce the amount that you would typically expect to be charged for voice calls and video conferencing.
VoIP is essentially the means by which voice calls are handled digitally, with sounds being translated into data packets which are sent over an IP connection with far greater bandwidth than a standard analogue landline service. This means I telephony can handle multiple calls simultaneously, which instantly reduces the need to spend money on multiple lines and all the associated rental and service costs.
The cost savings do not stop there, because the nature of VoIP means that making calls is generally cheaper than traditional alternatives. This is because when a call is being transferred via the internet, you will not necessarily be charged for the number of minutes you stay on the line if you are contacting another VoIP user.
If your business partners or clients use VoIP, then you could be reducing the cost that they will have to bear if they want to get in touch. And if your company is spread across multiple distinct sites which previously had their own landline services, calling ‘internally’ from colleague to colleague will no longer result in ever-increasing bills.
You will also find that talk is cheap with IP telephony when you look at the amount you will be charged for using a VoIP service to ring through to a regular landline number. You can use an IP-based device to call any number you wish, even if it is on an analogue connection. You will still be charged for doing so but in general it is possible to enjoy much lower fees when using VoIP. It is in the interests of the provider to make its services as inexpensive as possible so that you feel that it is worth migrating.
Of course, highlighting the money-saving benefits of I telephony will only get you so far because most businesses will want to be presented with other reasons to adopt this type of service before they sign on the dotted line. It’s worth stating, therefore, that from a practical point of view VoIP is desirable because it is far more flexible and scalable than previous types of telephony technology.
Not only does the greater bandwidth allow a single line to handle multiple calls and deliver service to several extensions at once, but it also gives you the option to add extra handsets and devices as you wish without dramatically increasing the cost or complicating the in-house set-up which you have in place. This translates into a working environment which is conducive to growth and will not strangle the expansion of your business.
The second factor to take into account is the increased productivity that will be possible thanks to I telephony. Because you have the option to harness an externally hosted service which is not tied exclusively to the geographic location of your business, you can easily route calls to any end point, whether it is your mobile phone, home landline or an entirely different business address. This will help in the event of disasters and other unforeseen circumstances, while also allowing employees to work flexibly and not be chained to their desks throughout the day.
The positive aspects of I telephony are clear to most business people, with this technology providing cost savings and many other advantages.
Daisy Group plc proves VoIP and ip telephony solutions to small, meduim and corprate business nationwide. With over 10 years experince in business telephone solutions daisy provide a range of systems including hosted ip telephony , tradditional phone systems and hybrid VoIP solutions.